Goldfish in Westerville

I am so proud of our partners at Goldfish Swim School for opening their beautiful new facility in Westerville. You can see it for yourself this Saturday, April 30th at their Grand Opening Party, which is open to the public.

I sat down with the owner, Lisa Armitage, while Larkyn took a lesson and Rhys was a little antisocial. We got to look around the clean and bright space and talk about the happenings at Goldfish. You can see our experiences at the Dublin location here.

This pool is about the same size as their other location in Dublin, but a little wider. I noticed how bright the area seemed to be, because of the windows behind the pool. They have the same mural (by the same artist!), in which you can find their family names hidden. I love how Lisa described her two locations as her "babies".







Outside of the pool area, the waiting area has a more accessible exit where you can flow right into the changing area. There is a hair drying station and many private changing rooms. I love that the lights are automatic to save a little energy.





There is the Treasure Island Pro Shop and a waiting area with a selection of toys and coloring sheets. Rhys loved the diggers, of course!





And inside the pool, we had a seamless transition between the two locations. I can't believe she just got right in the water with a new (wonderful) teacher and did her thing. She has come so far, and Goldfish is to thank.

Also, check out the big girl in the shower!  This has been the perfect place to introduce showers (they are nice and warm). I noticed there was a handicap-accessible shower stall at this location-- bravo!





While Larkyn was in her lesson, we chatted about the two locations and I wondered a few things. You cannot go back and forth and have a "dual membership" type between the two. They are under the same ownership, but are two separate entities.

There was a lot of hiring and training to prepare for the opening. How exactly do they choose the best candidates? Lisa explained, "I would not hire anyone I wouldn't trust at home alone with my children.  Everyone goes through 40+ hours of paid training on our proprietary curriculum.  They also obtain their lifeguard certifications- which include first aid, AED and CPR.  We also run background checks on everyone we hire.   We look for people who love children, are reliable and demonstrate our core values:
1.  Golden Experience
2.  WOW! Customer Service
3.  Integrity/Compassion/Trust
4.  Extraordinary Results
5.  Celebrate"




We have experienced all of those in our time with Goldfish.  Lessons are offered 7 days/week in Dublin and 6 days/week in Westerville. Weekday evenings are the busiest, but the hard-working staff will do their best to get you a time that is convenient for your family. 

2 comments:

elisa said...

I am going to have to check this place out, I have heard nothing but great things about it! We have always done our lessons at the rec center but this looks like it could be better....

Just found your blog btw, I too live in Wo-town and visit BHI often!! :)

Nana said...

I can't say enough nice things about Goldfish. Their patience with the children is amazing, beautiful facility, they have given my granddaughter the confidence to be in the water. They are wonderful in my book! So glad that there are now 2 locations for Columbusites!!

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